Mantra Midtown Brisbane 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 930 أراء

Mantra Midtown Brisbane - Image 1
Mantra Midtown Brisbane - Image 2
Mantra Midtown Brisbane - Image 3
Mantra Midtown Brisbane - Image 4
127 Charlotte Street, 4000 BRISBANE, Australia

الوصف

خدمات الفندق الإضافية

  • Within walking distance to Queen Street Mall, Riverstage and The Brisbane Botanic Gardens

  • Enjoy a fully equipped gym, outdoor pool and barbeque area along with an invigorating sauna

  • Close to Brisbane's finest restaurants including the dining precinct at Eagle Street Pier

  • Secure undercover parking offered at a daily rate conveniently located onsite

الإقامات المتوفرة لدينا

ستوديو

Studio Room

  • 2 من الأشخاص كحد أقصى
  • m² 33 / sq ft 355
  • فرش السرير 1 x سرير (أسرّة) حجم كوين
  • أكثر أماكن الإقامة: شرفة

موقع الفندق

Mantra Midtown Brisbane

127 Charlotte Street
4000 BRISBANE
Australia

نظام تحديد المواقع العالمي (GPS):-27.470804, 153.027722

الهاتف
فاكس +61 7 3177 1012

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مركز اللياقة
  • وافاي
  • مكيف
  • فندق خالٍ تمامًا من التدخين

حمّام السباحة

There's nothing like letting off a little steam in the sauna, or cooling off in the outdoor lap pool. Located on level 5 and open from 7am until 9pm.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  930 أراء

تقييم TripAdvisor  4.0/5  1,960 أراء

2023 شهادة تميّز

Horrible experience

ملاحظة Tripadvisor 1.0/5

lilrockalita تقييم TripAdvisor المعتمد

I had booked the room for 7 nights as I was in Brisbane for professional training course. I arrived in early evening (5pm) only to find there were no lights or a lamp in the lounge room where I could sit and read materials. It was very dark. The staff were very helpful, but said I'd probably have to move to another room and also took a photo of my materials to encourage management to buy a lamp. In the evening when I went to sleep, there were no curtains in part of the bedroom - the street lights were coming in very brightly into my room making it very difficult to sleep. In the morning, I went to start cooking some breakfast only to find there were no pots or pans in the kitchen for me to do this. The phone to the reception was also not working so that I could get someone to drop the kitchen items off despite me dialling the number. This is really not good service. If I can't sleep, eat, or read, then what was the point of the hotel apartment??? In the morning when I checked out, I was informed a payment would be made - but I insisted that this needed to be in writing as I was walking out without any correspondence or payment receipt. The process was laborious - they said it could take up to 2 weeks for approval and bank transfer. I had to call a few times to ensure that this was done as I was now needing to find a new place to say AND be out of financial pocket. This refund should have been done On the Spot - like other professional hotels would do. I also was charged $250 for a night's stay - just a horrible experience. The staff were very nice to deal with and did the best they could. But senior management need to look at the facilities they have promised guests, and ensure it is of the standard they have advertised. It's not good enough.

Good location but cramped two bedroomed apartment

ملاحظة Tripadvisor 3.0/5

Jenni D تقييم TripAdvisor المعتمد

Good location in centre of town, but very average for price. Dingy reception area and average staff. Two bedroomed Apartment was very small and balconies were even smaller with no view except for backs of adjoining buildings. There were only two of us but had there been two couples we could not have got 4 chairs on balcony! Or even 4 chairs around a small circular table. No bedside clock in bedroom, no tissues and some of shelves in kitchen you would need a step ladder to reach things! Personally I think it was over priced for what it was.

Convenient location but not well maintained

ملاحظة Tripadvisor 3.0/5

BreeJade المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Stayed here for work and would have been very disappointed if I'd paid for this accommodation myself. The location is good and there are doors/ balcony which mean the room can be ventilated but that's about where the positives end. Firstly, if you're driving here and you're on your own, you need to park out the front to be able to check in, there's no loading space in their carpark driveway like other places. This would be a big pain if the street parking was full. Check in staff initially seemed a bit rude but were ok in general. Bit confusing with their instructions about how to check out with the car because you need to drop the garage tag off. The rooms were ok size but were not clean or maintained to an acceptable standard at all. There were hairs all over the bathroom walls, drops of something still on the kitchen bench and desk in the bedroom, rubbish in the sink and a disgusting kettle. I had to stand on the bed to wipe the dust off the fan so I could turn it on and not get showered with dust. I had issues with the door not locking (still an old school lock and key) so needed to call reception but the phone didn't work, I also used the hair dryer which, when I looked inside looked as though it was about to catch fire. Overall, really disappointed with the stay. The above issues shouldn't occur if management has their finger on the pulse of the general operations.

Dirty

ملاحظة Tripadvisor 2.0/5

jackieu565 تقييم TripAdvisor المعتمد

Good location and centrally located . One lift not working . Bathrooms mouldy and ceiling fans full of dust . Balcony also dirty . Good lay out and design . Hot second bedroom as no aircon . Tv in main bedroom didn’t work . Shame as potential to be great but lacking tlc

Dear Jackieu565 Thank you for sharing your feedback regarding your recent stay at Mantra Midtown. We sincerely apologize for the cleanliness issues you encountered during your visit. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard. We take your comments seriously and will address the cleanliness issues you mentioned promptly with our housekeeping team to ensure that similar incidents do not occur in the future. Regarding the maintenance concerns such as the non-functional lift, hot second bedroom, and TV issue, we apologize for any inconvenience caused. Rest assured, we are actively working to address these issues to enhance the overall guest experience. Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Warm regards, Rebecca Mantra Midtown Team

Weekend trip successful

ملاحظة Tripadvisor 5.0/5

emily m تقييم TripAdvisor المعتمد

Great location, within walking distance to shops and riverstage. Easy check-in process with lovely reception staff. Parking was a great addition to a great stay. Also beds were very comfy, we booked a 1 bedroom apartment and the room was modern, fresh and spacious. The pool was clean and loved it.

Dear D29SRemilym, Thank you for sharing your successful weekend trip experience at Mantra Midtown! We're delighted to hear that you found our location to be great, with convenient access to shops and the Riverstage. It's fantastic that you had an easy check-in process and encountered lovely reception staff to welcome you. We're glad that the parking added to your positive experience, and we appreciate your feedback on the comfort of our beds. It's wonderful to hear that you enjoyed your modern, fresh, and spacious 1-bedroom apartment. We take pride in maintaining a clean pool area, and we're thrilled to know that you loved it. Should your travels bring you back to Brisbane, we would be thrilled to host you again at Mantra Midtown. Warm regards, Rebecca Mantra Midtown Team

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.